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Support

Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.

If an engineer or sales representative has asked you to, please download our remote support software below and inform us of your ID once you have run the software:

PC: http://www.livewire-connections.com/downloads/software/LWCRemoteSupport.exe
MAC: http://www.livewire-connections.com/downloads/software/LWCRemoteSupport_MAC.zip

Please note that this software is only usable if the PC is logged in and the remote support application is open. Once the application is closed we will no longer be able to use it for remote support.

If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:

Livewire Connections Ltd
Unit C41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom

Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: