Local Government
Livewire Connections can provide satellite solution to Local Government departments to ensure complete voice and data connectivity no matter what situation arises.
Support
Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.
If an engineer or sales representative has asked you to, please download our remote support software below and inform us of your ID once you have run the software:
If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:
Livewire Connections Ltd
Unit C41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom
Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com
Access Controller FB-10
Documents:
| Attachment | Size |
|---|---|
 Product Brochure (v4) | 2.51 MB |
| User Manual (v4) | 4.07 MB |
 Download Flash Demo | 3.32 MB |
| Quick Guide Bridge Card | 228.82 KB |
| High Resolution Images | 123.04 MB |
Software:
| Attachment | Size |
|---|---|
| Release Notes v2.00 | 154.48 KB |
| Release Notes v3.00 | 154.86 KB |
| Release Notes v3.08 | 84.24 KB |
| Release Notes v3.09 | 101.48 KB |
| Release Notes v3.13 | 101.61 KB |
| Release Notes v4.00 (Current Stable) | 74.38 KB |
 Firmware v2.00 | 10.94 MB |
| Firmware v3.00 | 5.48 MB |
| Firmware v3.13 | 4.8 MB |
| Firmware v4.00 (Current Stable) | 11.46 MB |
| Legacy Service Selector Software v3.0 (Do not use with FB-10) | 103.98 MB |
GlobeSurfer III+ 3G Modem
Documents:
| Attachment | Size |
|---|---|
| Datasheet | 1.22 MB |
| User Manual | 3.22 MB |
| Reference Manual | 11.13 MB |
| Comrod External Antenna | 289.1 KB |
Software:
| Attachment | Size |
|---|---|
| Firmware Version R1N84 | 15.41 MB |
Hughes HNS 9201 BGAN
Documents:
| Attachment | Size |
|---|---|
| Datasheet | 950.9 KB |
| User Guide - English | 3.71 MB |
| User Guide - Chinese 中文版 | 10.03 MB |
| Fixed Mount User Guide | 291.69 KB |
| Getting Started Guide | 1.44 MB |
| ISDN Adapter Guide | 614.08 KB |
| ISDN Adapter Programming Guide | 479.37 KB |
| External Antenna Datasheet | 632.39 KB |
| External Antenna Installation Guide | 5.12 MB |
Software:
| Attachment | Size |
|---|---|
| USB driver for MAC | 877.22 KB |
| USB Driver for Windows | 1.94 MB |
| Upgrade for Mac v3.8.0.6 | 3.5 MB |
| Upgrade for Windows v3.8.0.6 | 4.56 MB |
| v3.8.0.6 Release Notes | 69.67 KB |
Hughes HNS 9202 BGAN
Documents:
| Attachment | Size |
|---|---|
| Datasheet | 1.11 MB |
| User Manual | 1.84 MB |
Software:
| Attachment | Size |
|---|---|
| Firmware v5.8.0.6 Release Notes | 156.98 KB |
| Update Instructions for MAC | 640.94 KB |
| Update Instructions for PC | 394.84 KB |
| Firmware v5.8.0.6 for MAC | 4.45 MB |
| Firmware v5.8.0.6 for PC | 5.35 MB |
Hughes HNS 9502 M2M BGAN
Documents:
| Attachment | Size |
|---|---|
| Datasheet | 1.19 MB |
| User Manual | 1.68 MB |
Software:
Inmarsat Airtime
Documents:
| Attachment | Size |
|---|---|
| FleetBroadband Coverage Map | 214.57 KB |
| FleetBroadband Coverage Map - SpotBeams | 461.76 KB |
| BGAN Coverage Map | 213.47 KB |
| BGAN Coverage Map - SpotBeams | 460.89 KB |
| Sat C, Fleet 33,55,77 Coverage Map | 226.76 KB |
Software:
Inmarsat iSat Phone Pro
Documents:
| Attachment | Size |
|---|---|
| Coverage Map | 214.61 KB |
| FAQs | 231.54 KB |
| Product Overview | 389.81 KB |
| Quick Start Guide | 2.12 MB |
| User Manual | 4.3 MB |
Software:
| Attachment | Size |
|---|---|
| USB Drivers | 855.21 KB |
| USB Driver Instructions | 421.9 KB |
| Firmware Upgrade Tool | 10.15 MB |
| Firmware Upgrade Instructions | 447.97 KB |
| Firmware Version 5.0.0 | 9.09 MB |
Iridium 9555
Documents:
| Attachment | Size |
|---|---|
| Quick Start Guide | 726.56 KB |
| Product Brochure | 473.5 KB |
| User Manual | 3.47 MB |
Software:
| Attachment | Size |
|---|---|
| Iridium Direct Internet 3 Install Guide | 6.27 MB |
| Iridium Direct Internet 3 for Windows | 17.87 MB |
| Iridium Direct Internet 3 for Mac | 4.33 MB |
Iridium Airtime
Documents:
Software:
Iridium Extreme 9575
Documents:
| Attachment | Size |
|---|---|
| Product Brochure | 20.26 MB |
| User Manual | 17.92 MB |
| Quick Start Guide | 1.56 MB |
Software:
Pages
Contact us today: +44 (0)20 8974 0900
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Copyright © 2004 - 2012 Livewire Connections Ltd
Unit C41, Barwell Business Park, Leatherhead Road, Chessington, Surrey KT9 2NY, United Kingdom