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Support

Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.

If an engineer or sales representative has asked you to, please download our remote support software below and inform us of your ID once you have run the software:

If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:

Livewire Connections Ltd

Unit C41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom

Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com

Access Controller FB-10

GlobeSurfer III+ 3G Modem

Documents:
AttachmentSize
Datasheet1.22 MB
User Manual3.22 MB
Reference Manual11.13 MB
Comrod External Antenna289.1 KB
Software:
AttachmentSize
Firmware Version R1N8415.41 MB

Hughes HNS 9201 BGAN

Hughes HNS 9202 BGAN

Documents:
AttachmentSize
Datasheet1.11 MB
User Manual1.84 MB

Hughes HNS 9502 M2M BGAN

Documents:
AttachmentSize
Datasheet1.19 MB
User Manual1.68 MB
Software:

Inmarsat Airtime

Inmarsat iSat Phone Pro

Documents:
AttachmentSize
Coverage Map214.61 KB
FAQs231.54 KB
Product Overview389.81 KB
Quick Start Guide2.12 MB
User Manual4.3 MB
Software:

Iridium 9555

Documents:
AttachmentSize
Quick Start Guide726.56 KB
Product Brochure473.5 KB
User Manual3.47 MB

Iridium Airtime

Documents:
Software:

Iridium Extreme 9575

Documents:
AttachmentSize
Product Brochure20.26 MB
User Manual17.92 MB
Quick Start Guide1.56 MB
Software:

Pages

Latest News

3 weeks 2 days ago

The engineering team at Livewire Connections successfully completed a training course on the recently...

3 weeks 4 days ago

Livewire Connections have launched their latest software upgrade (v4.0) for the Access Controller FB-...

Contact us today: +44 (0)20 8974 0900